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Bug #4100

Uninstaller has issue on Vista

Added by Jing Tao almost 11 years ago. Updated over 10 years ago.

Status:
Resolved
Priority:
Normal
Assignee:
Category:
morpho - general
Target version:
Start date:
05/21/2009
Due date:
% Done:

0%

Estimated time:
Bugzilla-Id:
4100

Description

Morpho IzPack installer can install morpho successfully in C:\Program Files direcotry when user choose to run as administer on Windows Vista.

When user tries to run Uninstaller, it seems successful. However, it only removed the desktop icon. Morpho icon in start menu and files in C:\Program Files directory are still there.

This is a known issue to IzPack and they try to fix it on next release, which will be in June.

Currently we have two ways to fix the issue:

1. Temporarily disable User Account Control on vista, then run uninstall program. In this case, everything will be removed. Here is the link to how to turn UAC on or off:
http://www.vistax64.com/tutorials/48893-user-account-control-uac.html

2. Manually remove the morph icon from start menu and morpho dir from C:\Program Files.

I will put the instructions on knb web to help user uninstall morpho.

History

#1 Updated by Jing Tao over 10 years ago

After introducing IzPack 4.3.1, the issue was resolved. Now the uninstaller works on windows vista.

#2 Updated by Redmine Admin about 7 years ago

Original Bugzilla ID was 4100

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