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Bug #4284

closed

Unable to download student response data from the EGR server via FIRST website

Added by Sandeep Namilikonda over 15 years ago. Updated over 15 years ago.

Status:
Resolved
Priority:
Immediate
Category:
dataserver
Target version:
Start date:
08/06/2009
Due date:
% Done:

0%

Estimated time:
Bugzilla-Id:
4284

Description

While using http://www.egr.msu.edu/first website, we noticed that a user is able
to browse through various assessments that have been uploaded, add any assessment of interest to the data cart, and also view the assessment items by clicking the "details" tab. But, when we try to download the student response data corresponding to the assessment as a ".csv" file, the download seldom takes place for assessments of reasonable size. For example, Jay had uploaded two
assessments called "2005 Fall Exam 2" and "2002 Fall Final" with 396 students and 50 questions (items) and 8 students and 84 items, respectively. With both of these assessments, when the user clicks the download link,
after a large amount of waiting time, probably 5-10 minutes, the server eventually displays a blank page with the URL ending in download.jsp.

On the other hand, a couple of test assessments, one with 14 students and 3 items and other with 2 students and 2 items, the download feature worked fine
although a significant delay was noticed when Ryan tried to download them on his computer using a Firefox browser.

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