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Revision 4807

Added by daigle about 15 years ago

Add troubleshooting instructions for map issues with firefox 3 and safari

View differences:

troubleshooting.html
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  <div class="toc1"><a href="#ConfigurationIssues">Configuration Issues</a></div>
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   <div class="toc2"><a href="#DbUpdateIssue">Database Update Fails (not a connectivity issue)</a></div>
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  <div class="toc1"><a href="#GeneralApplicationIssues">General Application Issues</a></div>
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    <div class="toc2"><a href="#MapDisplayIssue">Maps will not display</a></div>
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  <div class="toc1"><a href="#UnitTestingIssues">Unit Testing Issues</a></div>
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    <div class="toc2"><a href="#503ServiceTemporarilyUnavailable">Mutliple Tests Fail : 503 Service Temporarily Unavailable</a></div>
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</div> 
......
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    administrator.</p>
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<a name="GeneralApplicationIssues"></a><div class="header1">General Application Issues</div> 
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  <a name="MapDisplayIssue"></a><div class="header2">Maps will not display</div>
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    <p>There are two known reasons why maps might not display in a web browser.</p> 
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    <ul>
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    <li>Sarfari Browser - the safari browser is not supported by the map libraries.  You will
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        need to switch to a different browser.</li>
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    <li>Firefox Browser with the Firebug plugin - Firebug is a plugin that allows a developer
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        to easily view and troubleshoot web page layouts.  Unfortunately, this plugin can
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        keep the maps from displaying.  There is no plan by the third party map display
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        developers to address this issue.  You will need to disable Firebug in your 
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        browser.</li>
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    </ul>
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<a name="UnitTestingIssues"></a><div class="header1">Unit Testing Issues</div>
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  <a name="503ServiceTemporarilyUnavailable"></a><div class="header2">Mutliple Tests Fail : 503 Service Temporarily Unavailable</div>
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    <p>When running "ant test", multiple tests fail.  The output files have the error: </p>

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