Server errors; incompatability with Windows 2000 OS
This bug is essentially a duplicate of Bug 2608 (originally #27)
Weakley asks â€œWhy does the search crap out when one limits the sources? If I ask only for one data layer I get a "Unable to display MapService" error message.â€ I have tried this on several computers and have not duplicated his problem. Please check a few computers (including Alanâ€™s) and see if you can deduce the cause of the problem.
Updated by Robert Peet over 16 years ago
Seiberling reported "When using the Firefox browser, the map page gives an error message, â€œUnable to display MapServiceâ€, if one tries to redraw the map using a subset of the data sources. The map then does not display the updated legend. Iâ€™ve gotten the same error message when redrawing the map using the Firefox browser on three different computers, including the two in the Herbarium camera room. Xianhua would be welcome to test on the camera room computers."
Peet reported "I have been unable to replicate this error. I played around with FireFox and all seemed to work fine."
Further investigation by Seiberling and Giencke suggested an OS incompatability. They report "The site produces error messages and crashes when using Internet Explorer 6 (the highest version that seems to run on computers with Windows 2000). This is the case on the IBM computer in the Herbarium camera room." The current interpretation is that this results from using Windows 2000 rather than Windows XP. We need to correct the problem and make sure it does not occur on any recent versions of Windows or Apple OS.