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Bug #5060

Inform Morpho user in cases where Morpho fails due to failure of Metacat connection

Added by Rick Reeves over 10 years ago.

Status:
New
Priority:
Normal
Assignee:
Category:
morpho - general
Target version:
Start date:
06/25/2010
Due date:
% Done:

0%

Estimated time:
Bugzilla-Id:
5060

Description

The Metacat connection can fail during a Morpho session, causing Morpho to cease working (e.g., the user interface stops accepting keyboard input). When this happens, the Morpho user will mistakenly assume that Morpho has failed, and respond by shutting down Morpho, etc. Unaware of the real cause of the problem,
the user will also fail to notify Sys Admin of the failed Metacat connection. All of this wastes time and effort.

If the user knew the underlying cause of their system failure. they could take more appropriate action; e.g., leave the Morpho session open, waiting for the Metacat to re-connect; notify the Sys Admin, switch to another task for a while, etc.

Suggestion: Have Morpho monitor the Metacat connection, and when the connection fails, display a message similar to: 'Metacat connection has failed, please stand by'. Possibly also display a message when the Metacat connection resumes.

History

#1 Updated by Redmine Admin over 7 years ago

Original Bugzilla ID was 5060

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