Bug #1574
open
Morpho freezes, DPW child screens disappear
Added by Andrea Andrea about 20 years ago.
Updated over 19 years ago.
Category:
morpho - general
Description
While working in the DPW, when a child of one of the DPW screens is open, and
I view another window open on my desktop, the child screen disappears and the
Morpho screens that remain freeze (causing me to have to end the program
entirely and lose all the info entered in the dpw to that point). This has
happened in other versions of morpho (but I didn't find a previous bug entered
for it).
This may be due to a window positioning problem rather than Morpho actually
'freezing'. When another window is brought to the front, the child window is
(often) moved to the back (behind the parent) and thus not visible. If the
original child window is modal, the parent will not respond to any events and
appears to be frozen. One can continue by looking behind the parent, but we need
to find a way to insure that the child window is NOT hidden.
There isn't a way (that I have discovered) to look behind the parent window
because you cannot click the reduce button on the parent (because the window
does not repsond), and because the child window does not appear in the taskbar.
alt+tab (windows)
cmd+tab (mac)
Alt+tab did work in finding the window.
Also, it is the "grandchild" of one of the DPW screens, not the child, that
causes this. For example, in the Owner Details screen, choosing "Select from a
different data package" brings up another screen.
If we assume that users know about alt+tab (windows) and cmd+tab (mac), then
this is not a problem. However, I would guess that many users do not know about
this.
Original Bugzilla ID was 1574
Also available in: Atom
PDF